Refund policy

Return Policy:

At The Grey Nickel Boutique, our number one goal is to ensure that our customers are in love with their purchases. However, we understand that sometimes items may not work for you. Therefore, we have implemented the following return policy:

1. Return Period: You may initiate a return within 14 days from the date of purchase.

2. Product Condition: To be eligible for a return, the product must be in its original condition, with all tags still attached.

3. Non-Returnable Items: Please note that the following items cannot be returned:
- Sale items
- Bodysuits
- Swimsuits
- Accessories
- Hats
- Beanies

4. Return Process: To initiate a return, please contact our customer service team with your order details and reason for the return. They will guide you through the necessary steps.

5. Refund or Exchange: Upon receiving the returned item and verifying its condition, we will process either a refund or an exchange, depending on your preference and product availability.

Please note that any shipping fees incurred during the return process will be the customer's responsibility unless the return is due to a defective or incorrect item.

If you have any further questions or concerns regarding our return policy, please don't hesitate to reach out to our customer service team.

Thank you for choosing The Grey Nickel Boutique.  We appreciate your understanding and look forward to serving you.

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